Privacy Policy
Who we are
Our website address is: https://gracioustouchintl.com/
Who we are
The processing of your personal data is carried out by Gracious Touch Intl as the ‘Data Controller’. This means that Gracious Touch Intl makes decisions about the use and management of your personal data and is accountable for those decisions.
Gracious Touch Intl
Gracious Touch Intl is a not for-profit and non-political organisation , registered in FEDERAL REPUBLIC OF NIGERIA.
How to contact us
If you have any questions regarding this Privacy Statement or the handling of your data, please contact the Data Protection Officer by email at info@gracioustouchintl.com or by post to:
Gracious Touch Intl
No 3 Mabinuori Dowudu Street behind Charlie boy bus stop
Gbagada phase 1.
Lagos
Purposes of processing your personal data
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How we collect your data
We obtain your data from
a) Provided directly by you
b) Third-party sources such as
Payment processors or financial institutions
How we use your data when you contact us
If you email, phone or write to us we will record your contact details and your correspondence in order to provide a response to you. When we use personal data in this way to support administration of the organisation, in data protection terminology our lawful basis is ‘legitimate interest’.
If you have any questions about how your data is being used and managed, please contact info@gracioustouchintl.com.
How we use your data when you make a donation
When you make a donation to Gracious Touch Intl, we use the personal data that you provide to process your payment and to keep a record of your support. When we use personal data in this way to meet our charitable aims, in data protection terminology our lawful basis is ‘legitimate interest’.
We record your name and contact details, and the type and amount of your donation in our donor database and email management system.
We use a payment processing company called Flutterwave to take card payments on our behalf. Flutterwave is compliant with Payment Card Industry Data Security Standards (PCI-DSS),
We will keep in touch with you by email from time to time to keep you up to date on the impact of your donation, the work we do for families, occasional emergency appeals and how to get involved through campaigning and petitions. You can choose not to receive these emails when you make your donation, and you can also ‘unsubscribe’ at any time by following the link in the emails.
We will not share your contact details with other organisations to use for their own marketing purposes without your prior consent.
We keep a record of financial transactions for a minimum of 7 years. We keep other records on an ongoing basis to manage our relationship with you. We keep data retention regularly under review.
If you have any questions about being a supporter please get in touch with us at info@gracioustouchintl.com and we will be happy to help.
Keeping your personal data secure
Gracious Touch Intl implements measures to ensure that your information is kept secure. We have a dedicated Information Security team which oversees technical measures to protect and monitor our IT systems, and ensures that access to personal data is controlled. All of our staff undertake mandatory data protection and information security training.
Your personal data rights
You have rights over your personal data. You can ask us to:
correct anything that isn’t accurate
stop using your personal data (in some circumstances)
delete your personal data (in some circumstances)
give you a copy of your personal data
You can make a request by:
emailing info@gracioustouchintl.com
You can make a request at any time. If you make a request, we will usually ask you to provide some identification.
Data sharing
In some circumstances it may be necessary for us to share personal data with other organisations, for example to protect Gracious Touch Intl from fraud. If we are able to do so, we will be transparent about this. There may be limited circumstances where that is not possible, for example if there are concerns about your welfare or the welfare of someone else, or if we need to comply with a legal obligation.
We will not share personal data with other organisations to use for their own marketing purposes without your prior consent.
Data retention
We will only keep your personal information for as long as it’s necessary to meet the purpose that it was gathered for and for related purposed, and in some cases to meet specific requirements set out in legislation or regulations.
Last updated – 21/11/2024
Changes to this privacy notice may be made from time to time.